At Ascsonic Audio, we care about your experience and want to make sure your equipment works perfectly for years to come.

• Power Amplifiers & Speakers: 2 years
• Audio Processors: 1 year

If your product has any issue, please cooperate with our technician by providing the measurement data or parameters they request. This helps us identify which part may need replacement.
Once the problem is confirmed, we’ll send you the replacement parts for free — you’ll just need to cover the shipping cost. If you need complete circuit boards to replace, you should pay 50% of the costs.
You can also choose to send your amplifier to the nearest Ascsonic authorized service center for free repair service. Please note that shipping fees are not included.
For large orders, we’ll include free spare parts with your shipment, so you can easily handle future maintenance.

If your warranty has expired, don’t worry — our team is still here to help! We’ll guide you through the necessary measurements and provide a suitable repair solution.
In this case, you’ll need to cover the cost of parts and shipping.
We’re always here to support you — because your sound matters to us. ​​​​​​​