Yes. For large orders we can supply spare components (such as speaker diaphragms, recon kits, or filters) to support maintenance. Our team can also arrange replacement parts as needed.
What warranty do you offer?
We offer a standard 2-year limited warranty on our amplifiers and powered speakers. The warranty covers defects in materials and workmanship from the date of purchase.
What technical support is provided?
Ascsonic provides dedicated technical support via email and phone to assist with system setup and troubleshooting. Customers can contact our support team anytime for professional assistance.
What shipping terms do you use?
We ship under standard international terms. Typically, we quote EXW (Ex Works, pickup at factory) or FOB (Free On Board, delivery at port) terms, per customer preference.
What are your lead times?
Lead time depends on order size and delivery method. Express air shipments typically arrive in about 7 business days, whereas sea shipments generally require around 5–8 weeks.
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